Support for Text Banking

Do I need to notify Magna Bank if I lost my mobile phone?

No. You should report the loss to your mobile carrier who will stop the service to your phone.

I have disconnected my mobile phone. Will Text Messaging Banking service continue to work?

It is recommended that you terminate your service before you disconnect your phone. You can terminate your service by texting "STOP" to 42265.

Will my spouse and I be able to access our joint account from two different mobile phones?

Yes, two people can have access to the same joint account number via their individual mobile phones.

Whom do I contact if I need help?

To get help in person, please find a Magna Bank location near you. To get help by phone, call 1-800-517-3455 options 0,3.